Privacy policy


Last update: October, 1st 2024

1. Data protection at a glance

General information

The following information provides you with an easy to navigate overview of what happens to your personal data when you visit this website and use the website’s features. Personal data is any data that can be used to identify you personally.


Data collection on this website
Who is responsible for the data collection on this website?

Data processing on this website is carried out by the website operator, whose contact details can be found in the section “Information about the responsible party” in this Privacy Policy.


How do we collect your data?

On the one hand, your data is collected when you provide it to us or when an authorized third party shares it with us. This can be, for example, data that you enter into a contact form or when you create a user account with your contact details.
Other data is collected automatically or after you have given your consent by our IT systems when you visit the website. This is mainly technical data (e.g. internet browser, operating system or time of page view). The collection of this data takes place automatically as soon as you enter this website.


What do we use your data for?

Some of the data is collected to ensure error-free performance of the website. Other data may be used to analyze your user behavior.


What rights do you have regarding your data?

At any time you have the right to receive information free of charge about the origin, recipient and purpose of your stored personal data. You also have a right to request the correction or deletion of this data. If you have given your consent to data processing, you can revoke this consent at any time for the future. You also have the right to request the restriction of the processing of your personal data under certain circumstances. Furthermore, you have the right to file a complaint with the competent supervising authority. You can contact us at any time with regard to this and other questions on the subject of data protection.


Analysis tools and tools provided by third parties

When visiting this website, your browsing patterns can be statistically evaluated. This is done mainly with so-called analysis programs.
Detailed information about these analysis programs can be found in the following Privacy Policy.

2. Hosting

We host the content of our website with the following providers:

IONOS

The provider is IONOS SE, Elgendorfer Str. 57, 56410 Montabaur (hereinafter referred to as IONOS). When you visit our website, IONOS collects various log files including your IP addresses. For details, consult the IONOS privacy policy: https://www.ionos.de/terms-gtc/terms-privacy.

The use of IONOS is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in ensuring that our website is presented as reliably as possible. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 para. 1 lit. a GDPR and § 25 para. 1 German Telecommunications-Telemedia Data Protection Act (Telekommunikations-Telemedien-Datenschutzgesetz, TTDSG), insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.

Data processing agreement

We have concluded a data processing agreement (German Auftragsverarbeitungsvereinbarung, AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

AWS

We host our platform with the provider Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, 1855 Luxembourg (hereinafter: AWS).

When you visit our website, your personal data is processed on the servers of AWS. In the process, personal data may also be transferred to the parent company of AWS in the USA. The data transfer to the USA is based on the EU standard contractual clauses. Details can be found here: https://aws.amazon.com/blogs/security/aws-gdpr-data-processing-addendum/

For more information, please see the AWS privacy policy: https://aws.amazon.com/privacy/?nc1=f_pr

The use of AWS is based on Art. 6 (1) lit. f GDPR. We have a legitimate interest in ensuring that our website is presented as reliably as possible. Insofar as a corresponding consent has been requested, the processing is based exclusively on Art. 6 para. 1 lit. a GDPR; the consent can be revoked at any time.

Data processing agreement

We have concluded a data processing agreement with AWS. This is a contract required by data protection law, which ensures that AWS only processes the personal data of our website visitors according to our instructions and in compliance with the GDPR.

3. General information and mandatory information

Data protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidential and in accordance with the statutory data protection regulations and this Privacy Policy.

When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We point out that data transmission over the Internet (e.g. communication by e-mail) may be prone to security gaps. A complete protection of the data against access by third parties is not possible.

Information about the responsible party

The responsible party for data processing on this website (referred to as the “controller” in the GDPR) is:

score4more GmbH
Rheinsberger Str. 76/77
10115 Berlin
Phone: +49 30 57712661
E-mail: info@score4more.eu

The controller is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data (e.g. names, e-mail addresses, etc.).

Storage duration

Unless a more specific storage period has been specified within this Privacy Policy, your personal data will remain with us until the purpose for data processing no longer applies. If you assert a legitimate request for deletion or revoke your consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax law or commercial law); in the latter case, the data will be deleted once these reasons no longer exist.

General information on the legal basis for data processing on this website

If you have consented to data processing, we process your personal data on the basis of Art. 6 (1) a GDPR or Art. 9 (2) a GDPR, if special categories of data are processed according to Art. 9 (1) GDPR. In the case of explicit consent to the transfer of personal data to third countries, the data processing is also based on Art. 49 (1) a GDPR. If you have consented to the storage of cookies or to the access to information in your terminal device (e.g. via device fingerprinting), the data processing is additionally carried out on the basis of Section 25 (1) TTDSG. The consent can be revoked at any time. If your data is required for the performance of a contract or for the implementation of pre-contractual measures, we process your data on the basis of Art. 6 para. 1 lit. b GDPR. Furthermore, if your data is required for the fulfillment of a legal obligation, we process it on the basis of Art. 6 (1) lit. c GDPR. Furthermore, the data processing may be carried out on the basis of our legitimate interest according to Art. 6 (1) lit. f GDPR. Information about the relevant legal basis in each individual case is provided in the following sections of this Privacy Policy.

Information on data transfer to the USA and other third countries

Among other things, we use tools from companies based in the USA or other third countries that are not secure in terms of data protection law. If these tools are active, your personal data may be transferred to these third countries and processed there. We would like to point out that no level of data protection comparable to that in the EU can be guaranteed in these countries. For example, US companies are obliged to hand over personal data to security authorities without you as a data subject being able to take legal action against this. Therefore, it cannot be guaranteed that US authorities (e.g. secret services) do not process, evaluate and permanently store your data located on US servers for monitoring purposes. We have no influence on these processing activities.

Revocation of your consent to data processing

Many data processing operations are only possible with your express consent. You can revoke consent you have already given at any time. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right to object to data collection in special cases and to direct marketing (Art. 21 GDPR)

If The Data Processing Is Carried Out On The Basis Of Art. 6 (1) Lit. E Or F Gdpr, You Have The Right To Object To The Processing Of Your Personal Data At Any Time For Reasons Arising From Your Particular Situation; This Also Applies To Profiling Based On These Provisions. The Respective Legal Basis On Which Processing Is Based Can Be Found In This Privacy Policy. If You Object, We Will No Longer Process Your Personal Data Unless We Can Proof Compelling Legitimate Grounds For The Processing Which Override Your Interests, Rights And Freedoms, Or The Processing Serves The Purpose Of Asserting, Exercising Or Defending Legal Claims (Objection Under Article 21 (1) Gdpr).

If Your Personal Data Is Processed For The Purpose Of Direct Marketing, You Have The Right To Object At Any Time To The Processing Of Your Personal Data For The Purpose Of Such Marketing; This Also Applies To Profiling Insofar As It Is Connected With Such Direct Marketing. If You Object, Your Personal Data Will Subsequently No Longer Be Used For The Purpose Of Direct Marketing (Objection Pursuant To Article 21 (2) Gdpr).

Right of complaint to the competent supervisory authority

In the event of breaches of the GDPR, data subjects shall have a right of appeal to a supervisory authority, in particular in the Member State of their habitual residence, their place of work or the place of the alleged breach. The right of appeal is in effect regardless of other administrative or court proceedings available as legal recourses.

Right to data portability

You have the right to have data that we process automatically on the basis of your consent or in fulfilment of a contract handed over to you or to a third party in a common, machine-readable format. If you request the direct transfer of the data to another controller, this will only be done insofar as it is technically feasible.

Information, deletion and correction

Within the framework of the applicable legal provisions, you have the right to free information about your stored personal data, its origin and recipient and the purpose of data processing at any time and, if necessary, a right to correction or deletion of this data. For this purpose, as well as for further questions on the subject of personal data, you can contact us at any time.

Right to restriction of processing

You have the right to request the restriction of the processing of your personal data. For this purpose, you can contact us at any time. The right to restriction of processing exists in the following cases:

  • If you dispute the accuracy of your personal data stored by us, we usually need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.
  • If the processing of your personal data happened/is happening unlawfully, you may request the restriction of data processing instead of erasure.
  • If we no longer need your personal data, but you need it to exercise, defend or enforce legal claims, you have the right to request restriction of the processing of your personal data instead of deletion.
  • If you have lodged an objection pursuant to Art. 21 (1) GDPR, a balancing of your and our interests must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, this data may – apart from being stored – only be processed with your consent or for the assertion, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of an important public interest of the European Union or a Member State.

SSL or TLS encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or requests that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

If SSL or TLS encryption is activated, the data you transmit to us cannot be read by third parties.

Encrypted payment transactions on this website

If, after the conclusion of a fee-based contract, there is an obligation to provide us with your payment data (e.g. account number in the case of direct debit authorization), this data is required for payment processing.

Payment transactions via the common means of payment (Visa/MasterCard, direct debit) take place exclusively via an encrypted SSL or TLS connection. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line.

With encrypted communication, your payment data that you transmit to us cannot be read by third parties.

4. Data collection on this website

Cookies

Our Internet pages use so-called “cookies”. Cookies are small data packets and do not cause any damage to your terminal device. They are stored either temporarily for the duration of a session (session cookies) or permanently (permanent cookies) on your terminal device. Session cookies are automatically deleted at the end of your visit. Permanent cookies remain stored on your terminal device until you delete them yourself or until they are automatically deleted by your web browser.

In some cases, cookies from third-party companies may also be stored on your terminal device when you enter our site (third-party cookies). These enable us or you to use certain services of the third-party company (e.g. cookies for processing payment services). Cookies have various functions. Many cookies are technically necessary, as certain website functions would not work without them (e.g. the shopping cart function or the display of videos). Other cookies are used to evaluate user behavior or display advertising. Cookies that are necessary to carry out the electronic communication process, to provide certain functions that you have requested (e.g. for the shopping cart function) or to optimize the website (e.g. cookies to measure the web audience) (necessary cookies) are stored on the basis of Art. 6 (1) lit. f GDPR, unless another legal basis is specified. The website operator has a legitimate interest in storing necessary cookies for the technically error-free and optimized provision of its services. If consent to the storage of cookies and comparable recognition technologies has been requested, the processing is based exclusively on this consent (Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG); the consent can be revoked at any time. You can configure your browser to notify you about the setting of cookies and only allow cookies in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. When deactivating cookies, the functionality of this website may be limited. If cookies are used by third-party companies or for analysis purposes, we will inform you about this separately within the framework of this Privacy Policy and, if necessary, request your consent.


Consent with Cookiebot CMP

Our website uses the consent technology of Cookiebot CMP to obtain your consent to the storage of certain cookies in your browser or to the use of certain technologies and to document this in accordance with data protection. The provider of this technology is Usercentrics A/S, Havnegade 39, 1058 Copenhagen (hereinafter Cookiebot). When you enter our website, a Cookiebot cookie is stored in your browser, which stores the consents you have given or revoked. This data will not be passed on to the Cookiebot provider. The collected data will be stored until you request us to delete it or delete the Cookiebot cookie yourself, or until the purpose for storing the data no longer applies. Mandatory legal retention periods remain unaffected. Details on the data processing of Cookiebot can be found at https://www.cookiebot.com/en/privacy-policy/.

The use of Cookiebot consent technology takes place in order to obtain the legally required consent for the use of cookies. The legal basis for this is Art. 6 (1) lit. c GDPR.


Server log files

The provider of the web pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

  • Information about the type and version of your Internet browser,
  • The operating system of your computer or smartphone,
  • Your internet service provider,
  • Your IP address,
  • Date and time of your access,
  • Geographic location,
  • Websites from which you have come to us,
  • Web pages that you visit from our website;

The collection of this data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the technically error-free presentation and optimization of its website – for this purpose, the server log files must be collected.


Contact form

If you send us inquiries via the contact form, your data from the form including the contact data you provided there will be stored by us for the purpose of processing the inquiry and in case of follow-up questions. We do not pass on this data without your consent. The processing of this data is based on Art. 6 (1) lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this has been requested; the consent can be revoked at any time. The data you enter in the contact form will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after we have completed processing your request). Mandatory legal provisions – in particular storage periods – remain unaffected.


Request by e-mail, phone or fax

personal data (name, inquiry) will be stored and processed by us for the purpose of processing your request. We will not pass on this data without your consent.

The processing of this data is based on Art. 6 (1) lit. b GDPR, if your request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, the processing is based on our legitimate interest in the effective processing of requests addressed to us (Art. 6 (1) lit. f GDPR) or on your consent (Art. 6 (1) lit. a GDPR) if this has been requested; the consent can be revoked at any time. The data you send to us via contact requests will remain with us until you request us to delete it, revoke your consent to store it, or the purpose for storing the data no longer applies (e.g. after your request has been processed). Mandatory legal provisions – in particular legal storage periods – remain unaffected.


Registration on this website

You can register on this website to use additional functions on the web pages. We use the personal data entered for this purpose to provide the respective offer or service for which you have registered. The mandatory information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes, for example in the scope of the offer or in the case of technically necessary changes, we use the e-mail address provided during registration to inform you in this way. The data entered during registration is processed for the purpose of implementing the user relationship established by registration and, if necessary, for initiating further contracts (Art. 6 (1) lit. b GDPR). The data collected during registration will be stored by us as long as you are registered on this website and will then be deleted. Legal storage periods remain unaffected.


Contact details from the company profile

To create a company profile on the platform, we collect personal contact data related to the company contact responsible for the profile.

The following data is collected in the process:

  • Salutation, title, surname and first name, position
  • Professional email address and phone number

These contact details are used to determine persons responsible for company profile details. Only the contact details of such persons who are informed about this collection and the use of the data and who have consented to such use of their data may be communicated. If you as a user create data of third parties, you are obliged to obtain the consent of these persons. The data may be used for functions on the platform, e.g. searching and finding contact persons by users of the platform or for the use of partner offers at partners of the platform. If a user invites another person to use the platform via our invite function, the invited person receives an email from us to confirm the invitation and his identity. For this purpose, we process the name, email address and, if applicable, the position of the invited person in the company. In addition, the invited person is informed of the name and a link to the profile of the user who initiated the invitation. The legal basis for these processing operations is the legitimate interest in establishing an efficient network in the area of sustainability (Art. 6 (1) lit. f) GDPR). As a user, you decide in each individual case whether and for which functions of the platform or partner your personal data will be used through your consent pursuant to Art. 6 (1) lit. a GDPR. You can revoke your consent at any time. However, the above contact data may be stored permanently in the context of reporting or benchmarks, so that the revocation in cases where the removal of the profile is not possible or only possible with quite unreasonable effort, only applies to future use. You are asked to consent to the use of their data within the framework of partner offers, if you also agree to the further legal documents and conditions of the partner offer. Further processing of data is the responsibility of the partner. Consent to partner offers is voluntary and not linked to the use of our platform.


Support

In order to provide our users and customers with optimal support, we may proactively write to you at the contact email address provided, for example to draw your attention to incorrect entries in the company profile. The processing of your personal data required for this purpose is based on Art. 6 (1) lit. f GDPR (“legitimate interest”). You can object to proactive support for the future at any time.

5. Analysis tools and advertising

AWS

We use the services of Amazon Web Services EMEA SARL, 38 Avenue John F. Kennedy, 1855 Luxembourg (hereinafter: AWS) for technical monitoring and tracking of user behavior on our website. By using AWS, we can collect information about the behavior of our users on the website to improve the performance and security of the website.

AWS uses Javascript libraries and similar technologies to collect information about user behavior on our website. This information includes, but is not limited to, the user’s IP address, the browser and operating system used, the pages visited and the time spent on the website.

The processing of user data for technical monitoring is based on our legitimate interest in improving the performance and security of our website (Article 6 (1) lit. f GDPR).

For user tracking, we obtain your consent before placing the corresponding cookies on your device. The legal basis for this processing is Article 6 (1) lit. a GDPR. You can revoke your consent at any time by changing the corresponding settings via this link.

The data collected will not be disclosed to third parties unless required by law or necessary to fulfill our legal obligations.

It cannot be guaranteed that no personal data will be transferred to the United States in connection with this processing. Therefore, we have concluded so-called EU standard contractual clauses with AWS to ensure the security of your data.

You have the right to request information about the personal data we store about you at any time, as well as the right to request the deletion, correction or restriction of the processing of this data. Please contact us using the contact details provided in this Privacy Policy to exercise these rights.

 

Google Tag Manager

We use the Google Tag Manager. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.Google Tag Manager is a tool that allows us to embed tracking or statistical tools and other technologies on our website. The Google Tag Manager itself does not create user profiles, does not store cookies and does not perform any independent analyses. It only serves to manage and play out the tools integrated via it. However, the Google Tag Manager collects your IP address, which may also be transferred to Google’s parent company in the United States.The use of the Google Tag Manager is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in a fast and uncomplicated integration and management of various tools on his website. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.

 

Google Analytics

This website uses functions of the web analytics service Google Analytics. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.Google Analytics enables the website operator to analyze the behavior of website visitors. In doing so, the website operator receives various usage data, such as page views, dwell time, operating systems used and the origin of the user. This data is assigned to the respective terminal device of the user. An assignment to a user ID does not take place.Furthermore, Google Analytics allows us to record your mouse and scroll movements and clicks, among other things. In addition, Google Analytics uses various modeling approaches to supplement the collected data sets and uses machine learning technologies in data analysis.Google Analytics uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or device fingerprinting). The information collected by Google about the use of this website is usually transferred to a Google server in the USA and stored there.The use of this service is based on your consent according to Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time.Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here:  https://privacy.google.com/businesses/controllerterms/mccs/.

 

Browser plugin

You can prevent the collection and processing of your data by Google by downloading and installing the browser plugin available at the following link: https://tools.google.com/dlpage/gaoptout.
For more information on how Google Analytics handles user data, please see Google’s privacy policy: https://support.google.com/analytics/answer/6004245.

 

Data processing agreement

We have concluded a data processing agreement with Google and fully implement the strict requirements of the German data protection authorities when using Google Analytics.

 

LeadRebel

We analyze our visitor data with the help of an external service provider. For this purpose, we pass on the data obtained from the use of IP research to Pulserio AG, Wassergrabe 3, 6210 Sursee, Switzerland, https://leadrebel.io/. Categories of data subjects are website visitors and users of our web services. The purpose of the processing is to evaluate the data generated from IP research for lead generation. If visitors to our website are asked for their consent, the legal basis for processing the data is consent in the sense of art. 6 para. 1 lit. a GDPR. Otherwise, the data is based on our legitimate interest in the sense of art. 6 para. 1 lit. f GDPR processed. Our legitimate interest lies in the generation of leads by analyzing the data obtained using IP research. On this page: https://leadrebel.io/optout you have an opt-out option. In the event of an optout, your data will no longer be recorded by LeadRebel.

 

HubSpot

We use the services of the software manufacturer HubSpot. HubSpot is a software company from the USA with a branch in Ireland (HubSpot European Headquarters, Ground Floor, Two Dockland Central, Guild Street, Dublin 1, Ireland). HubSpot is a service platform. The service used is an integrated software solution that allows us to manage customer data and cover various aspects of our online marketing. This includes, among other things, the analysis of landing pages and reporting. In the process, so-called “web beacons” are used and cookies are stored on the end device used by you.

In the process, the following personal data may be collected, for example: IP address, geographical location, type of browser, duration of visit, pages viewed. The collected information as well as the content of our website is stored on servers of our software partner HubSpot Ireland. We use HubSpot to analyze the use of our website. This allows us to constantly optimize our website and make it more user-friendly. We also use information to determine which of our company’s services are of interest to customers and newsletter subscribers and to contact them for advertising purposes. Furthermore, we use the analysis to optimize our web offer for customers. However, we only use your IP address in a shortened version. This means that the user’s IP address is shortened by HubSpot within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transmitted to a HubSpot server in the USA and shortened there. The cookies have a usual lifetime of 13 months. In addition, we delete the personal data collected via HubSpot as soon as the purpose for which they were collected has been achieved, unless the deletion conflicts with legal retention periods.

The information generated by the cookie about the use of the online offer by the users may also be transmitted to a Google server in the U.S. and stored there.

The data processing is based on your consent pursuant to Art. 6 (1) lit. a DSGVO, provided that you have given your consent via our banner. You can revoke your consent at any time. To do so, please follow this link and make the appropriate settings. Insofar as personal data is transferred to a country outside the European Economic Area in connection with our use of HubSpot, this is done on the basis of so-called EU standard contractual clauses, which contractually ensure an effective data protection standard. For more information on how HubSpot works, please refer to the privacy policy of HubSpot Inc.

 

Hotjar

This website uses Hotjar. The provider is Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe (website: https://www.hotjar.com). Hotjar is a tool for analyzing your user behavior on this website. With Hotjar, we can record your mouse and scroll movements and clicks, among other things. Hotjar can also determine how long you have remained with the mouse pointer on a certain place. From this information, Hotjar creates so-called heat maps, which can be used to determine which website areas are viewed preferentially by the website visitor.Furthermore, we can determine how long you stayed on a page and what time you left it. We can also determine at which point you abandoned your entries in a contact form (so-called conversion funnels).In addition, Hotjar can be used to obtain direct feedback from website visitors. This function serves to improve the website operator’s web offerings.Hotjar uses technologies that enable the recognition of the user for the purpose of analyzing user behavior (e.g. cookies or use of device fingerprinting).Insofar as consent has been obtained, the aforementioned service is used exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 TTDSG. The consent can be revoked at any time. If no consent has been obtained, the use of this service is based on Art. 6 (1) lit. f GDPR; the website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

 

Disable Hotjar

If you wish to disable data collection by Hotjar, click on the following link and follow the instructions there: https://www.hotjar.com/policies/do-not-track/

Please note that disabling Hotjar must be done separately for each browser or device.For more information about Hotjar and the data it collects, please see Hotjar’s privacy policy at the following link: https://www.hotjar.com/privacy.

 

Data processing agreement

We have concluded a data processing agreement (German Auftragsverarbeitungsvereinbarung, AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

 

Google Ads

The website operator uses Google Ads. Google Ads is an online advertising program of Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.Google Ads enables us to display advertisements in the Google search engine or on third-party websites when the user enters certain search terms on Google (keyword targeting). Furthermore, targeted advertisements can be displayed on the basis of user data available at Google (e.g. location data and interests) (target group targeting). As the website operator, we can evaluate this data quantitatively by analyzing, for example, which search terms led to the display of our advertisements and how many ads resulted in corresponding clicks.The use of this service is based on your consent according to Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time.Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://policies.google.com/privacy/frameworks and https://privacy.google.com/businesses/controllerterms/mccs/.

 

Google Ads Remarketing

This website uses the functions of Google Ads Remarketing. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.With Google Ads Remarketing, we can assign people who interact with our online offering to specific target groups in order to subsequently display interest-based advertising to them in the Google advertising network (remarketing or retargeting).Furthermore, the advertising target groups created with Google Ads Remarketing can be linked with Google’s cross-device functions. In this way, interest-based, personalized advertising messages that have been adapted to you depending on your previous usage and surfing behavior on one terminal device (e.g. cell phone) can also be displayed on another of your terminal devices (e.g. tablet or PC).If you have a Google account, you can object to personalized advertising at the following link: https://www.google.com/settings/ads/onweb/. The use of this service is based on your consent according to Art. 6(1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time.For more information and the privacy policy, please see Google’s privacy policy at: https://policies.google.com/technologies/ads.

 

Google Conversion Tracking

This website uses Google Conversion Tracking. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.With the help of Google conversion tracking, Google and we can recognize whether the user has performed certain actions. For example, we can evaluate which buttons on our website were clicked how often and which products were viewed or purchased particularly frequently. This information is used to create conversion statistics. We learn the total number of users who clicked on our ads and what actions they took. We do not receive any information with which we can personally identify the user. Google itself uses cookies or comparable recognition technologies for identification.The use of this service is based on your consent according to Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG. The consent can be revoked at any time.For more information on Google conversion tracking, please see Google’s privacy policy: https://policies.google.com/privacy.

6. Plugins and tools

YouTube with enhanced privacy

This website embeds videos from YouTube. The operator of the pages is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.We use YouTube in extended privacy mode. According to YouTube, this mode means that YouTube does not store any information about visitors to this website before they watch the video. However, the disclosure of data to YouTube partners is not necessarily blocked by the extended data protection mode. Thus, YouTube – regardless of whether you watch a video – establishes a connection to the Google DoubleClick network.As soon as you start a YouTube video on this website, a connection to the YouTube servers is established. This tells the YouTube server which of our web pages you have visited. If you are logged into your YouTube account, you enable YouTube to connect your surfing behavior directly to your personal profile. You can prevent this by logging out of your YouTube account.Furthermore, after starting a video, YouTube may store various cookies on your terminal device or use comparable recognition technologies (e.g. device fingerprinting). In this way, YouTube can obtain information about visitors to this website. This information is used, among other things, to collect video statistics, improve the user experience, and prevent fraud attempts.If necessary, further data processing operations may be triggered after the start of a YouTube video, over which we have no control.YouTube is used in the interest of an appealing presentation of our online offers. This represents a legitimate interest within the meaning of Art. 6 (1) lit. f GDPR. Insofar as a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) within the meaning of the TTDSG. The consent can be revoked at any time.For more information about privacy at YouTube, please see their privacy policy at: https://policies.google.com/privacy.

 

Google Fonts (local hosting)

This site uses so-called Google Fonts, which are provided by Google, for the uniform display of fonts. The Google Fonts are installed locally. A connection to Google servers does not take place.For more information on Google Fonts, please visit https://developers.google.com/fonts/faq and read Google’s privacy policy: https://policies.google.com/privacy.

 

Google reCAPTCHA

We use “Google reCAPTCHA” (hereinafter “reCAPTCHA”) on this website. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.The purpose of reCAPTCHA is to check whether the data entry on this website (e.g. in a contact form) is made by a human or by an automated program. For this purpose, reCAPTCHA analyzes the behavior of the website visitor based on various characteristics. This analysis begins automatically as soon as the website visitor enters the website. For the analysis, reCAPTCHA evaluates various information (e.g. IP address, time spent by the website visitor on the website or mouse movements made by the user). The data collected during the analysis is forwarded to Google.The reCAPTCHA analysis runs completely in the background. Website visitors are not notified that an analysis is taking place.The storage and analysis of the data is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in protecting its web offers from abusive automated spying and from Spam. If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.For more information about Google reCAPTCHA, please see the Google privacy policy and the Google Terms of Service at the following links: https://policies.google.com/privacy and https://policies.google.com/terms.

 

ManageWP

We manage this website with the help of the tool ManageWP. The provider is GoDaddy.com WP Europe, Trg republike 5, 11000 Belgrade, Serbia (hereinafter ManageWP).With ManageWP, we can monitor the security and performance of our website and make automatic backups, among other things. ManageWP thus has access to all website content, including our databases. ManageWP is hosted on the provider’s servers.The use of ManageWP is based on Art. 6 (1) lit. f GDPR. The website operator has a legitimate interest in the most effective and secure operation of its website(s). If a corresponding consent has been requested, the processing is carried out exclusively on the basis of Art. 6 (1) lit. a GDPR and § 25 (1) TTDSG, insofar as the consent includes the storage of cookies or access to information in the user’s terminal device (e.g. device fingerprinting) as defined by the TTDSG. The consent can be revoked at any time.

 

Data processing agreement

We have concluded a data processing agreement (German Auftragsverarbeitungsvereinbarung, AVV) with the above-mentioned provider. This is a contract required by data protection law, which ensures that the provider only processes the personal data of our website visitors in accordance with our instructions and in compliance with the GDPR.

7. eCommerce and payment providers

Processing of customer and contract data

We collect, process and use personal customer and contractual data for the purpose of establishing, defining the content of and amending our contractual relationships. We collect, process and use personal data about the use of this website (usage data) only to the extent necessary to enable the user to use the service or to bill the user. The legal basis for this is Art. 6 (1) lit. b GDPR.

The collected customer data will be deleted after completion of the order or termination of the business relationship. Legal storage periods remain unaffected.

Data transfer upon conclusion of a contract for services and digital content

We transmit personal data to third parties only if this is necessary for the processing of the contract, for example, to the credit institution entrusted with the processing of payments.

A further transmission of the data does not take place or only if you have expressly consented to the transmission. Your data will not be passed on to third parties without your express consent, for example for advertising purposes.

The basis for data processing is Art. 6 (1) lit. b GDPR, which permits the processing of data for the fulfillment of a contract or pre-contractual measures.

Payment services

We integrate payment services from third-party companies on our website. When you purchase from us, your payment data (e.g. name, payment amount, account details, credit card number) is processed by the payment service provider for the purpose of processing the payment. For these transactions, the respective contract and data protection provisions of the respective providers apply. The payment service providers are used on the basis of Art. 6 (1) lit. b GDPR (contract processing) and in the interest of a smooth, convenient and secure payment process (Art. 6 (1) lit. f GDPR). Insofar as your consent is requested for certain actions, Art. 6 (1) lit. a GDPR is the legal basis for data processing; consents can be revoked at any time for the future.

We use the following payment services / payment service providers for our website:

PayPal

The provider of this payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (hereinafter “PayPal”).Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://www.paypal.com/de/webapps/mpp/ua/pocpsa-full.

Details can be found in PayPal’s privacy policy: https://www.paypal.com/de/webapps/mpp/ua/privacy-full

Stripe

The provider for customers within the EU is Stripe Payments Europe, Ltd.,1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter “Stripe”).Data transfer to the USA is based on the standard contractual clauses of the EU Commission. Details can be found here: https://stripe.com/de/privacy and https://stripe.com/de/guides/general-data-protection-regulation.

Details on this can be found in Stripe’s privacy policy at the following link: https://stripe.com/de/privacy

8. Own services

Handling of applicant data

We offer you the opportunity to apply to us (e.g. by e-mail, by post or via online application form). In the following, we inform you about the scope, purpose and use of your personal data collected as part of the application process. We assure you that the collection, processing and use of your data will be carried out in accordance with applicable data protection law and all other statutory provisions and that your data will be treated in strict confidence.

Scope and purpose of data collection

If you send us an application, we will process your associated personal data (e.g. contact and communication data, application documents, notes taken during interviews, etc.) insofar as this is necessary to decide on the establishment of an employment relationship. The legal basis for this is § 26 Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) (initiation of an employment relationship), Art. 6 (1) lit. b GDPR (general contract initiation) and – if you have given your consent – Art. 6 (1) lit. a GDPR. The consent can be revoked at any time. Your personal data will only be passed on within our company to persons who are involved in processing your application.

If the application is successful, the data submitted by you will be stored in our data processing systems on the basis of § 26 BDSG and Art. 6 (1) lit. b GDPR for the purpose of implementing the employment relationship.

Data storage period

If we are unable to make you a job offer, if you reject a job offer, or if you withdraw your application, we reserve the right to store the data you have provided on the basis of our legitimate interests (Art. 6 (1) lit. f GDPR) for up to 6 months from the end of the application process (rejection or withdrawal of the application). The data will then be deleted and the physical application documents destroyed. This storage serves in particular as evidence in the event of a legal dispute. If it is evident that the data will be required after the six-month period has expired (e.g. due to an impending or pending legal dispute), the data will not be deleted until the purpose for continued storage no longer applies.

A longer storage can also take place if you have given a corresponding consent (Art. 6(1) lit. a GDPR) or if legal storage obligations oppose the deletion.